The law of Consumer Protection has the purpose of protecting consumers from products and services acquired in the Peruvian market from a potential informational asymmetry before providers. At the same time, it looks to correct, prevent and eliminate conducts and practices that affect their legitimate interests through imposing sanctions and corrective measures.
INDECOPI (the National Institute for Consumer and Intellectual Property Protection), is the competent authority to analyze and sanction alleged infractions according to Law 29571 (the Protection and Defense Code for Consumers), and well as the imposition of sanctions and corrective measurements needed. This code applies to all legal transactions executed locally.
At the same time, the consumer-provider relation is composed of three elements: